If you’re watching the Snipe-IT repo closely (which it’s totally fine if you aren’t – go be a normal person! Do normal people stuff!), you will have noticed some changes recently. Lots of older issues being closed, lots of them being resurfaced, lots of new categorizing of things, etc. We’ve decided to try something new for us. It’s going to get weird, a little...
We’re moving from snipe/snipe-it to grokability/snipe-it
Important! You should not have to do anything to continue using and upgrading Snipe-IT. Github’s redirects should handle everything for you. Don’t worry – this won’t affect you much (if at all), we’re just letting you know in case you have any bespoke integrations, or in case you get freaked out that the namespace has changed. Why the move? Moving the repo to...
The Joys of Public Demos
As you likely know, we have two public demos of Snipe-IT, the version that’s on the master branch, and the version that’s on develop. We’ve had these public demos for years, so we’ve learned a thing or two about how people behave on public demos. 99% of the time, folks use the demos for their intended purpose, but that 1% can make things really annoying. We’ve seen...
Snipe-IT v7 Retrospective – What Worked, What We Could Have Done better
As you likely know by now, v7 of Snipe-IT dropped a few weeks ago. Those of you who have been with us for a long time know that those major version releases can be pretty tough. When you’re hoisting the underlying framework by several versions, upgrading dependencies, plus adding features, things can get messy fast. Making sure that we cover as many possible versions as possible for our...
The Unlikely Rise of Discord as a Support Channel
A long, long time ago, in a galaxy far, far away, Snipe-IT used to use a chat platform called Gitter. (It might still exist, I’m not sure.) It was free, easy to integrate if you already had a Github account, and gave us the ability to interact in real-time with our users without having to manage our own chat service. We did have an IRC channel for a while, but we didn’t get a lot of...