This October, we’ll be adding resources to our global fleet of systems hosting the Snipe-IT service for you, our awesome customers. With growth comes change, and hence the reason for this email.We’ll be adding new IP addresses to each of our hosting regions. In most cases that means that the IP address on which your installation lives will change. For most of our customers, this will make no...
Howdy everyone – I hope everyone has been keeping safe during these trying times. I just wanted to give you all a kind of rough roadmap for what the next few months hold for us, the features we’re hoping to get into v6 of Snipe-IT, and what that timeline looks like. Please make sure you’re upgraded to PHP 7.4 or higher before Snipe-IT v6 launches. Timeline We’re...
Validation is one of those tiresome things that is archaic and should have been solved for good already, but because there are so many use-cases and scenarios – and therefore options – it can be tough to figure out which is the right solution to the problem at hand. As often happens in Laravel, we have a multitude of possible ways to handle validation. The most straightforward way is...
Stumbling blocks or stepping stones. It’s all in how you work with what you’ve got. Photo by Pixabay on Pexels.com Transitioning from my previous life in academia and the non-profit sector to the SaaS industry could certainly have involved plenty of chances to stumble… I was the first hire after all; no onboarding, no employee manual, I just dove right in. I didn’t want to disappoint...
As a SAAS business, new customer acquisitions are obviously very important for the organization’s growth – but reducing churn is just as critical. While we don’t do any marketing (at all), our growth is generally consistent and predictable, with around 20-35 new Snipe-IT signups a week, predominantly hosted accounts, but certainly some support customers as well. We also usually...