AuthorVictoria Pak

Victoria has the proud distinction of being Grokability's first hire. She now serves as Grokability's Chief Operations Officer. Her background is in the academic and non-profit sectors, primarily instruction and training, educational technology, educational administration, and non-profit operations.

Cultivate Happier Customers in 2022

C

photo licensed under CC We here at Grokability frequently ask ourselves, “Are we a software company or are we are support company?” After all, our flagship product, Snipe-IT, is open-source asset management software that anyone can download and install for free, so what are folks paying us for? (Don’t get us wrong, we’re very thankful that you do!) Of course, lots of Snipe...

On the Importance of Being Conscious

O

“If you create a great place to work, great work takes place.”Ben Peterson, CEO, BambooHR To this day, a shocking number of big and small companies alike not only pay poor wages but maintain appalling work conditions and low ethical standards, disregarding their workers’ human rights (You know who you are!) Meanwhile, tons of studies affirm the benefits of a flexible work schedule on...

Stumbling blocks or Stepping Stones

S

Stumbling blocks or stepping stones. It’s all in how you work with what you’ve got. Photo by Pixabay on Pexels.com Transitioning from my previous life in academia and the non-profit sector to the SaaS industry could certainly have involved plenty of chances to stumble… I was the first hire after all; no onboarding, no employee manual, I just dove right in. I didn’t want to disappoint...

Snipe-IT at Laracon

Open Source in Business Interview

Snipe-IT at Longhorn PHP