Back in April, we announced a change to the way we were going to be working moving forward, so we wanted to give you a quick update on how that’s all going. Quick recap: we decided to try moving all of our feature requests, bug reports, and tasks into Github, versus having them siloed in the helpdesk, Shortcut, Rollbar, Github, Discord, email, Mastodon, and so on. This meant: going through...
If you’re watching the Snipe-IT repo closely (which it’s totally fine if you aren’t – go be a normal person! Do normal people stuff!), you will have noticed some changes recently. Lots of older issues being closed, lots of them being resurfaced, lots of new categorizing of things, etc. We’ve decided to try something new for us. It’s going to get weird, a little...
A long, long time ago, in a galaxy far, far away, Snipe-IT used to use a chat platform called Gitter. (It might still exist, I’m not sure.) It was free, easy to integrate if you already had a Github account, and gave us the ability to interact in real-time with our users without having to manage our own chat service. We did have an IRC channel for a while, but we didn’t get a lot of...
It took a while for snipe to convince me to come on as Chief Technology Officer (CTO) here at Grokability. One of the biggest hurdles was the fact that she and I are married. I was convinced that, not only would that be a challenge, but that might spell the end of my career – I didn’t want to be the guy who could “only get hired by his own wife.”It took her a few years to be able to...
(image via sentry.io) When our intrepid leader, @snipe, chose to open-source Snipe-IT, she was wondering which license to choose. First off, why did she want to open-source it; why not just keep it proprietary? Well, @snipe put it best when she said: We chose open source because we owe our entire careers to open-source. It only feels fair that we give back to this community that has given us so...